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Related information

  Microsoft Word multiple security vulnerabilities

  iDefense Security Advisory 05.13.08: Microsoft Word CSS Processing Memory Corruption Vulnerability

  ZDI-08-023: Microsoft Office RTF Parsing Engine Memory Corruption Vulnerability

  ZDI-08-023: Microsoft Office RTF Parsing Engine Memory Corruption Vulnerability

From:MICROSOFT <secure_(at)_microsoft.com>
Date:14.05.2008
Subject:Microsoft Security Bulletin MS08-026 – Critical Vulnerabilities in Microsoft Word Could Allow Remote Code Execution (951207)

Microsoft Security Bulletin MS08-026 – Critical
Vulnerabilities in Microsoft Word Could Allow Remote Code Execution (951207)
Published: May 13, 2008

Version: 1.0
General Information
Executive Summary

This security update resolves several privately reported vulnerabilities in Microsoft Word that could allow remote code execution if a user opens a specially crafted Word file. An attacker who successfully exploited these vulnerabilities could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

This security update is rated Critical for supported editions of Microsoft Word 2000 and Microsoft Outlook 2007 and rated Important for supported editions of Microsoft Word 2002; Microsoft Word 2003; Microsoft Word Viewer 2003 and Microsoft Word Viewer 2003 Service Pack 3; Microsoft Word 2007; Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats; and Microsoft Office 2004 for Mac and Microsoft Office 2008 for Mac. For more information, see the subsection, Affected and Non-Affected Software, in this section.

This security update addresses the vulnerability by modifying the way that Microsoft Word handles specially crafted Word files. For more information about the vulnerabilities, see the Frequently Asked Questions (FAQ) subsection for the specific vulnerability entry under the next section, Vulnerability Information.

Note This update includes additional security mitigations against public attacks using Microsoft Word to exploit vulnerabilities in Microsoft Jet Database Engine first described in Microsoft Security Advisory 950627. In addition to installing this update, we recommend that customers install the update provided in Microsoft Security Bulletin MS08-028: Vulnerability in Microsoft Jet Database Engine Could Allow Remote Code Execution (950749) for the most up to date protection against these types of attacks.

Recommendation. Microsoft recommends that customers apply the update immediately.

Known Issues. None
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Affected and Non-Affected Software

The following software have been tested to determine which versions or editions are affected. Other versions or editions are either past their support life cycle or are not affected. To determine the support life cycle for your software version or edition, visit Microsoft Support Lifecycle.

Affected Software
Office Suite and Other Software Component Maximum Security Impact Aggregate Severity Rating Bulletins Replaced by this Update
Microsoft Office Suites and Components

Microsoft Office 2000 Service Pack 3


Microsoft Word 2000 Service Pack 3
(KB950250)


Remote Code Execution


Critical


MS08-009

Microsoft Office XP Service Pack 3


Microsoft Word 2002 Service Pack 3
(KB950243)


Remote Code Execution


Important


MS08-009

Microsoft Office 2003 Service Pack 2


Microsoft Word 2003 Service Pack 2
(KB950241)


Remote Code Execution


Important


MS08-009

Microsoft Office 2003 Service Pack 3


Microsoft Word 2003 Service Pack 3
(KB950241)


Remote Code Execution


Important


MS08-009

2007 Microsoft Office System


Microsoft Word 2007
(KB950113)


Remote Code Execution


Important


None



Microsoft Outlook 2007
(KB950113)


Remote Code Execution


Critical


None

2007 Microsoft Office System Service Pack 1


Microsoft Word 2007 Service Pack 1
(KB950113)


Remote Code Execution


Important


None



Microsoft Outlook 2007 Service Pack 1
(KB950113)


Remote Code Execution


Critical


None
Other Office Software

Microsoft Word Viewer 2003
(KB950625)


Not applicable


Remote Code Execution


Important


MS08-009

Microsoft Word Viewer 2003 Service Pack 3
(KB950625)


Not applicable


Remote Code Execution


Important


MS07-024

Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats
(KB951808)


Not applicable


Remote Code Execution


Important


None

Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats Service Pack 1
(KB951808)


Not applicable


Remote Code Execution


Important


None
Microsoft Office for Mac

Microsoft Office 2004 for Mac
(KB952332)


Not applicable


Remote Code Execution


Important


MS08-014

Microsoft Office 2008 for Mac
(KB952331)


Not applicable


Remote Code Execution


Important


MS08-014

Non-Affected Software
Office and Other Software

Microsoft Works 8.0

Microsoft Works 8.5

Microsoft Works 9.0

Microsoft Works Suite 2005

Microsoft Works Suite 2006
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Frequently Asked Questions (FAQ) Related to This Security Update

The Office component discussed in this article is part of the Office Suite that I have installed on my system; however, I did not choose to install this specific component. Will I be offered this update?
Yes, if the version of the Office Suite installed on your system shipped with the component discussed in this bulletin, the system will be offered updates for it whether the component is installed or not. The detection logic used to scan for affected systems is designed to check for updates for all components that shipped with the particular Office Suite and offer the updates to a system. Users who choose not to apply an update for a component that is not installed, but is included in the version of the Office Suite, will not increase the security risk of that system. However, users who do choose to install the update will not have a negative impact on the security or performance of a system. For more information on this issue, please see Microsoft Knowledge Base Article 830335.

Where are the file information details?
The file information details can be found in Microsoft Knowledge Base Article 951207.

Why does this update address several reported security vulnerabilities?
This update contains support for several vulnerabilities because the modifications that are required to address these issues are located in related files. Instead of having to install several updates that are almost the same, customers need to install this update only.

Does this update contain any security-related changes to functionality?
Yes. In addition to the changes that are listed in the "Vulnerability Details" section of this bulletin, this update includes logic enhancements to security warnings that mitigate Word as an attack vector used to exploit vulnerabilities in Microsoft Jet Database Engine first described in Microsoft Security Advisory 950627. Prior to this update, Word was vulnerable to attacks when opening a specially crafted Word document containing a malicious Jet database file. After applying this update, Word will prompt a user for confirmation before running SQL commands or queries when opening Word documents. In addition to installing this update, we highly recommend that customers install the update provided in Microsoft Security Bulletin MS08-028: Vulnerabilities in Microsoft Jet Database Engine Could Allow Remote Code Execution (950749) for the most up-to-date protection against these types of attacks.

This is a Microsoft Word update. Why are Microsoft Outlook 2007 and Microsoft Outlook 2007 Service Pack 1 referenced in the Affected Software table?
The files that are updated to address the vulnerabilities documented in this bulletin are core files to Microsoft Word. For Microsoft Word 2007 and Microsoft Word 2007 Service Pack 1, some of these core files are shared with Microsoft Outlook 2007 and Microsoft Outlook 2007 Service Pack 1, and provide functionality, such as editing, to Outlook. Therefore, Outlook 2007 and Outlook 2007 Service Pack 1 need to be updated as well, and Word 2007 and Word 2007 Service Pack 1 and Outlook 2007 and Outlook 2007 Service Pack 1 are serviced by the same package.

Users with only Outlook 2007 or Outlook 2007 Service Pack 1 installed will still need to apply this Word update to their systems. Users with Outlook 2007 or Outlook 2007 Service Pack 1 that also have Word 2007 or Word 2007 Service Pack 1 installed will also need to apply this update but they will only need to install it once. For more information on this issue, please see Microsoft Knowledge Base Article 949370.

I use Microsoft Office 2003 Service Pack 2. Are any additional security features included in this update?
Yes, as part of the servicing model for Microsoft Office 2003, when users of Microsoft Office 2003 Service Pack 2 install this update, their systems will be upgraded to security functionality that was initially released with Microsoft Office 2003 Service Pack 3. All updates released after January 1, 2008 for Microsoft Office 2003 Service Pack 2 will include these security features, which were introduced in Microsoft Office 2003 Service Pack 3. We have thoroughly tested this update, but as with all updates, we recommend that users perform testing appropriate to the environment and configuration of their systems. For more information on this issue, please see Microsoft Knowledge Base Article 951646.

Why is this update rated Critical for Word 2000 but only rated Important for all other affected versions of Word?
Users who are running Word 2002 and later have a built-in feature that will prompt a user to Open, Save, or Cancel before opening a document. This mitigating factor reduces the vulnerability from Critical to Important because the vulnerability requires more than a single user action to complete the exploit.

I am using an older release of the software discussed in this security bulletin. What should I do?
The affected software listed in this bulletin have been tested to determine which releases are affected. Other releases are past their support life cycle. To determine the support life cycle for your software release, visit Microsoft Support Lifecycle.

It should be a priority for customers who have older releases of the software to migrate to supported releases to prevent potential exposure to vulnerabilities. For more information about the Windows Product Lifecycle, visit Microsoft Support Lifecycle. For more information about the extended security update support period for these software versions or editions, visit Microsoft Product Support Services.

Customers who require custom support for older releases must contact their Microsoft account team representative, their Technical Account Manager, or the appropriate Microsoft partner representative for custom support options. Customers without an Alliance, Premier, or Authorized Contract can contact their local Microsoft sales office. For contact information, visit Microsoft Worldwide Information, select the country, and then click Go to see a list of telephone numbers. When you call, ask to speak with the local Premier Support sales manager. For more information, see the Windows Operating System Product Support Lifecycle FAQ.
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Vulnerability Information

Severity Ratings and Vulnerability Identifiers
Affected Software Object Parsing Vulnerability - CVE-2008-1091 Word Cascading Style Sheet (CSS) Vulnerability - CVE-2008-1434 Aggregate Severity Rating

Microsoft Word 2000 Service Pack 3


Critical
Remote Code Execution


Critical
Remote Code Execution


Critical

Microsoft Word 2002 Service Pack 3


Important
Remote Code Execution


Important
Remote Code Execution


Important

Microsoft Word 2003 Service Pack 2 and Microsoft Word 2003 Service Pack 3


Important
Remote Code Execution


Important
Remote Code Execution


Important

Microsoft Word Viewer 2003 and Microsoft Word Viewer 2003 Service Pack 3


Important
Remote Code Execution


Important
Remote Code Execution


Important

Microsoft Word 2007 and Microsoft Word 2007 Service Pack 1


Important
Remote Code Execution


Important
Remote Code Execution


Important

Microsoft Outlook 2007 and Microsoft Outlook 2007 Service Pack 1


Critical
Remote Code Execution


Important
Remote Code Execution


Critical

Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats and Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats Service Pack 1


Important
Remote Code Execution


Important
Remote Code Execution


Important

Microsoft Office 2004 for Mac


Important
Remote Code Execution


Important
Remote Code Execution


Important

Microsoft Office 2008 for Mac


Important
Remote Code Execution


Important
Remote Code Execution


Important
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Object Parsing Vulnerability - CVE-2008-1091

A remote code execution vulnerability exists in the way that Microsoft Office handles specially crafted Rich Text Format (.rtf) files. The vulnerability could allow remote code execution if a user opens a specially crafted .rtf file with malformed strings in Word or previews a specially crafted .rtf file with malformed strings in rich text e-mail. An attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.

To view this vulnerability as a standard entry in the Common Vulnerabilities and Exposures list, see CVE-2008-1091.

Mitigating Factors for Object Parsing Vulnerability - CVE-2008-1091

Mitigation refers to a setting, common configuration, or general best-practice, existing in a default state, that could reduce the severity of exploitation of a vulnerability. The following mitigating factors may be helpful in your situation:


In a Web-based attack scenario, an attacker could host a Web site that contains a Web page that is used to exploit this vulnerability. In addition, compromised Web sites and Web sites that accept or host user-provided content or advertisements could contain specially crafted content that could exploit this vulnerability. In all cases, however, an attacker would have no way to force users to visit these Web sites. Instead, an attacker would have to persuade users to visit the Web site, typically by getting them to click a link in an e-mail message or Instant Messenger message that takes users to the attacker's Web site.


An attacker who successfully exploited this vulnerability could gain the same user rights as the local user. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.


Users who have installed and are using the Office Document Open Confirmation Tool for Office 2000 will be prompted with Open, Save, or Cancel before opening a document. The features of the Office Document Open Confirmation Tool are incorporated in Office XP and later editions of Office.
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Workarounds for Object Parsing Vulnerability - CVE-2008-1091

Workaround refers to a setting or configuration change that does not correct the underlying vulnerability but would help block known attack vectors before you apply the update. Microsoft has tested the following workarounds and states in the discussion whether a workaround reduces functionality.


Use Microsoft Office File Block policy to prevent the opening of Office 2003 and earlier documents from unknown or untrusted sources and locations.

The following registry scripts can be used to set the File Block policy.

Note Modifying the Registry incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from incorrect modification of the Registry can be solved. Modify the Registry at your own risk.

For Office 2003

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\11.
0\Word\Security\FileOpenBlock]

"RTFFiles"=dword:00000001

Note In order to use 'FileOpenBlock' with Office 2003, all of the latest Office 2003 security updates as of May 2007 must be applied.

Impact of Workaround: Users who have configured the File Block policy and have not configured a special “exempt directory” as discussed in Microsoft Knowledge Base Article 922848 will be unable to open Office 2003 files or earlier versions in Office 2003 or 2007 Microsoft Office System.

How to undo the workaround:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\11.
0\Word\Security\FileOpenBlock]

"RTFFiles"=dword:00000000

For Office 2007

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.
0\Word\Security\FileOpenBlock]

"RTFFiles"=dword:00000001

Note In order to use 'FileOpenBlock' with Office 2007, all of the latest Office 2007 security updates as of May 2007 must be applied.

Impact of Workaround: Users who have configured the File Block policy and have not configured a special “exempt directory” as discussed in Microsoft Knowledge Base Article 922848 will be unable to open .rtf files in Office 2003 or 2007 Microsoft Office System.

How to undo the workaround:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.
0\Word\Security\FileOpenBlock]

"RTFFiles"=dword:00000000


Read e-mail messages in plain text format to protect against the e-mail attack vector.


Do not open or save Microsoft Office files that you receive from untrusted sources or that you receive unexpectedly from trusted sources. This vulnerability could be exploited when a user opens a specially crafted file.
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FAQ for Object Parsing Vulnerability - CVE-2008-1091

What is the scope of the vulnerability?
This is a remote code execution vulnerability. An attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.

What causes the vulnerability?
The vulnerability is caused by a memory calculation error when processing a malformed string in a specially crafted .rtf file. The error may corrupt system memory in such a way that an attacker could execute arbitrary code.

What might an attacker use the vulnerability to do?
An attacker who successfully exploited this vulnerability could take complete control of an affected system. If a user is logged on with administrative user rights, an attacker could take complete control of the affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

How could an attacker exploit the vulnerability?
This vulnerability requires that a user open a specially crafted .rtf file with an affected version of Microsoft Word.

In an e-mail attack scenario, an attacker could exploit the vulnerability by sending a specially crafted RTF e-mail to a system that uses Word as its default editor and previews the e-mail in either Rich Text Format or as HTML.

Note By default, Outlook 2003 does not use Word as its default editor. However, Outlook 2007 does.

In a Web-based attack scenario, an attacker would have to host a Web site that contains a .rtf file that is used to attempt to exploit this vulnerability. In addition, compromised Web sites and Web sites that accept or host user-provided content could contain specially crafted content that could exploit this vulnerability. An attacker would have no way to force users to visit a specially crafted Web site. Instead, an attacker would have to convince them to visit the Web site, typically by getting them to click a link in an e-mail message or Instant Messenger message that takes them to the attacker's site.

What systems are primarily at risk from the vulnerability?
Systems where Microsoft Word and or Microsoft Outlook is used are primarily at risk. Servers could be at more risk if administrators allow users to log on to servers and to run programs. However, best practices strongly discourage allowing this.

What does the update do?
The update removes the vulnerability by modifying the way Word calculates the required memory allocation when opening .rtf files.

When this security bulletin was issued, had this vulnerability been publicly disclosed?
No. Microsoft received information about this vulnerability through responsible disclosure. Microsoft had not received any information to indicate that this vulnerability had been publicly disclosed when this security bulletin was originally issued. This security bulletin addresses the privately disclosed vulnerability as well as additional issues discovered through internal investigations.

When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited?
No. Microsoft had not received any information to indicate that this vulnerability had been publicly used to attack customers and had not seen any examples of proof of concept code published when this security bulletin was originally issued.
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Word Cascading Style Sheet (CSS) Vulnerability - CVE-2008-1434

A remote code execution vulnerability exists in the way that Microsoft Word handles specially crafted Word files. The vulnerability could allow remote code execution if a user opens a specially crafted Word file that includes a malformed CSS value. An attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.

To view this vulnerability as a standard entry in the Common Vulnerabilities and Exposures list, see CVE-2008-1434.

Mitigating Factors for Word Cascading Style Sheet (CSS) Vulnerability - CVE-2008-1434

Mitigation refers to a setting, common configuration, or general best-practice, existing in a default state, that could reduce the severity of exploitation of a vulnerability. The following mitigating factors may be helpful in your situation:


The vulnerability cannot be exploited automatically through e-mail. For an attack to be successful, a user must open an attachment that is sent in an e-mail message.


In a Web-based attack scenario, an attacker could host a Web site that contains a Web page that is used to exploit this vulnerability. In addition, compromised Web sites and Web sites that accept or host user-provided content or advertisements could contain specially crafted content that could exploit this vulnerability. In all cases, however, an attacker would have no way to force users to visit these Web sites. Instead, an attacker would have to persuade users to visit the Web site, typically by getting them to click a link in an e-mail message or Instant Messenger message that takes users to the attacker's Web site.


An attacker who successfully exploited this vulnerability could gain the same user rights as the local user. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.


Users who have installed and are using the Office Document Open Confirmation Tool for Office 2000 will be prompted with Open, Save, or Cancel before opening a document. The features of the Office Document Open Confirmation Tool are incorporated in Office XP and later editions of Office.
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Workarounds for Word Cascading Style Sheet Vulnerability - CVE-2008-1434

Workaround refers to a setting or configuration change that does not correct the underlying vulnerability but would help block known attack vectors before you apply the update. Microsoft has tested the following workarounds and states in the discussion whether a workaround reduces functionality.


Use Microsoft Office File Block policy to prevent the opening of Office 2003 and earlier documents from unknown or untrusted sources and locations.

The following registry scripts can be used to set the File Block policy.

Note Modifying the Registry incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from incorrect modification of the Registry can be solved. Modify the Registry at your own risk.

For Office 2003

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\11.
0\Word\Security\FileOpenBlock]

"HTMLFiles"=dword:00000001

Note In order to use 'FileOpenBlock' with Office 2003, all of the latest Office 2003 security updates as of May 2007 must be applied.

Impact of Workaround: Users who have configured the File Block policy and have not configured a special “exempt directory” as discussed in Microsoft Knowledge Base Article 922848 will be unable to open HTML documents in Word or Outlook.

How to undo the workaround:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\11.
0\Word\Security\FileOpenBlock]

"HTMLFiles"=dword:00000000

For Office 2007

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.
0\Word\Security\FileOpenBlock]

"HTMLFiles"=dword:00000001

Note In order to use 'FileOpenBlock' with Office 2007, all of the latest Office 2007 security updates as of May 2007 must be applied.

Impact of Workaround: Users who have configured the File Block policy and have not configured a special “exempt directory” as discussed in Microsoft Knowledge Base Article 922848 will be unable to open HTML documents in Word 2003 or 2007 Microsoft Office System.

How to undo the workaround:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.
0\Word\Security\FileOpenBlock]

"HTMLFiles"=dword:00000000


Do not open or save Microsoft Office files that you receive from untrusted sources or that you receive unexpectedly from trusted sources. This vulnerability could be exploited when a user opens a specially crafted file.
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FAQ for Word Cascading Style Sheet Vulnerability - CVE-2008-1434

What is the scope of the vulnerability?
This is a remote code execution vulnerability. An attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.

What causes the vulnerability?
The vulnerability is caused by a memory handling error when processing CSS values in a specially crafted Word file. The error may corrupt system memory in such a way that an attacker could execute arbitrary code.

What might an attacker use the vulnerability to do?
An attacker who successfully exploited this vulnerability could take complete control of an affected system. If a user is logged on with administrative user rights, an attacker could take complete control of the affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

How could an attacker exploit the vulnerability?
This vulnerability requires that a user open a specially crafted Word file with an affected version of Microsoft Word.

In an e-mail attack scenario, an attacker could exploit the vulnerability by sending a specially-crafted Word file to the user and by convincing the user to open the file.

In a Web-based attack scenario, an attacker would have to host a Web site that contains a Word file that is used to attempt to exploit this vulnerability. In addition, compromised Web sites and Web sites that accept or host user-provided content could contain specially crafted content that could exploit this vulnerability. An attacker would have no way to force users to visit a specially crafted Web site. Instead, an attacker would have to convince them to visit the Web site, typically by getting them to click a link in an e-mail message or Instant Messenger message that takes them to the attacker's site.

What systems are primarily at risk from the vulnerability?
Systems where Microsoft Word is used are primarily at risk. Servers could be at more risk if administrators allow users to log on to servers and to run programs. However, best practices strongly discourage allowing this.

What does the update do?
The update removes the vulnerability by modifying the way that Word manages memory in processing CSS values when opening Word files.

When this security bulletin was issued, had this vulnerability been publicly disclosed?
No. Microsoft received information about this vulnerability through responsible disclosure. Microsoft had not received any information to indicate that this vulnerability had been publicly disclosed when this security bulletin was originally issued. This security bulletin addresses the privately disclosed vulnerability as well as additional issues discovered through internal investigations.

When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited?
No. Microsoft had not received any information to indicate that this vulnerability had been publicly used to attack customers and had not seen any examples of proof of concept code published when this security bulletin was originally issued.

Other Information
Acknowledgments

Microsoft thanks the following for working with us to help protect customers:


Jun Mao, working with iDefense Labs, for reporting the Word Cascading Style Sheet (CSS) Vulnerability - CVE-2008-1434.


wushi of team509, working with Zero Day Initiative, for reporting the Object Parsing Vulnerability - CVE-2008-1091.
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Support


Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates.


International customers can receive support from their local Microsoft subsidiaries. There is no charge for support that is associated with security updates. For more information about how to contact Microsoft for support issues, visit the International Support Web site.
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Disclaimer

The information provided in the Microsoft Knowledge Base is provided "as is" without warranty of any kind. Microsoft disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Microsoft Corporation or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Microsoft Corporation or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.
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Revisions


V1.0 (May 13, 2008): Bulletin published.

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