ESA-2011-007: EMC Avamar sensitive information disclosure vulnerability

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ESA-2011-007: EMC Avamar sensitive information disclosure vulnerability.

EMC Identifier: ESA-2011-007

CVE Identifier: CVE-2011-0442

Severity Rating: CVSS v2 Base Score: 8.5 (AV:N/AC:M/Au:S/C:C/I:C/A:C)

Affected products:
EMC Avamar 5.0.0-407 and later but prior to 5.0.4 (v5.0 SP4)

Vulnerability Summary:
A vulnerability exists in EMC Avamar in which sensitive customer information may be exposed in EMC service requests and internal
customer emails.

Vulnerability Details:
EMC Avamar utilizes an internally developed service utility which can potentially transmit customer sensitive information in clear text
for certain events to other EMC internal systems as part of normal operations. Also, emails configured to be sent by the customer to
notify about these events, may also potentially contain sensitive information.

Problem Resolution:
The following EMC Avamar products contain resolution to this issue:

• EMC Avamar 5.0.0-407 and later but prior to 5.0.4 (v5.0 SP4) with hotfix 24753 applied
• EMC Avamar 5.0 SP4

EMC strongly recommends all customers apply the hotfix or upgrade to Avamar Version 5.0 SP4, which contain the resolution to this
issue, at the earliest opportunity.

Link to remedies:
For the location of the hotfix and installation instructions please see KB article esg119233. To upgrade the Avamar server to v5.0 SP4
please contact Avamar Customer Support to schedule an upgrade.

For explanation of Severity Ratings, refer to EMC Knowledgebase solution emc218831. EMC recommends that all customers take into account
both the base score and any relevant temporal and environmental scores, which may impact the potential severity associated with
particular security vulnerability.

EMC Corporation distributes EMC Security Advisories in order to bring to the attention of users of the affected EMC products important
security information. EMC recommends all users determine the applicability of this information to their individual situations and take
appropriate action. The information set forth herein is provided "as is" without warranty of any kind. EMC disclaims all warranties,
either express or implied, including the warranties of merchantability, fitness for a particular purpose, title and non-infringement. In
no event shall EMC or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of
business profits or special damages, even if EMC or its suppliers have been advised of the possibility of such damages. Some states do
not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.

EMC Product Security Response Center
[email protected]
http://www.emc.com/contact-us/contact/product-security-response-center.htm

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